Terms of service
TERMS AND CONDITIONS OF SERVICE
Last updated: September 10, 2026
Welcome to Nexantrix.
These Terms and Conditions govern access to, navigation of, and use of our website, as well as the purchase of products offered through our online store. By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions.
If you do not agree with any of these terms, we recommend that you do not use our services.
1. General Information
Nexantrix operates this online store with the goal of offering innovative products and providing a safe and reliable shopping experience.
Throughout this website, the terms “Nexantrix,” “we,” “us,” “our,” or “the company” refer to Nexantrix.
2. Use of the Website
By using this website, you represent that:
- You are at least 18 years old, or you have the authorization of your parent or legal guardian.
- You will use this website only for lawful purposes.
- You will not engage in fraudulent or unlawful activities or activities that could interfere with the operation of the platform.
We reserve the right to restrict access to any user who violates these Terms and Conditions.
3. Products
We make every effort to display our products as accurately as possible.
However:
- Colors may vary slightly depending on the device used to view the website.
- Images are for illustrative purposes.
- Manufacturer specifications may change without prior notice.
Product availability may change at any time.
4. Prices
All published prices reflect the applicable information available at the time of purchase.
Depending on the country from which the purchase is made, prices may be displayed in the local currency or in U.S. dollars (USD).
Nexantrix reserves the right to change prices, promotions, and product availability without prior notice.
5. Orders
We reserve the right to accept, reject, cancel, or limit any order when there are justified reasons, including, but not limited to:
- Suspected fraud.
- Obvious pricing errors.
- Availability issues.
- Inconsistencies in order information.
- Issues during payment verification.
If an order is canceled after payment has been made, the corresponding refund will be issued using the same payment method used by the customer.
6. Shipping
Estimated delivery times are provided for reference only and may vary depending on the destination and shipping carrier.
Delivery times may be affected by circumstances beyond our control, including customs procedures, weather conditions, strikes, logistical disruptions, force majeure events, or other similar circumstances.
In the event of a significant delay, Nexantrix will address the situation in accordance with our Shipping Policy, and the rights available to the customer under applicable law.
For more information, please refer to our Shipping Policy.
7. Returns and Refunds
Returns and refunds are governed by our Refund and Return Policy, which forms an integral part of these Terms and Conditions.
We recommend reviewing that policy before making any purchase.
8. Intellectual Property
All content available on this website, including, but not limited to:
- Logos.
- Trade names.
- Designs.
- Photographs.
- Text.
- Descriptions.
- Graphics.
- Icons.
- Videos.
- Code.
is the exclusive property of Nexantrix or its respective rights holders and is protected by applicable intellectual property laws.
Total or partial reproduction of such content without prior written authorization is prohibited.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Nexantrix will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website, products purchased, or any interruption of the services.
Our maximum liability for any claim will not exceed the amount actually paid by the customer for the order that is the subject of the claim.
Nothing in these Terms and Conditions will exclude or limit any rights or liabilities that cannot be excluded or limited under applicable law.
10. Changes to the Website
We reserve the right to modify, update, suspend, or discontinue any part of the website, its products, or services at any time and without prior notice.
11. Data Protection
Personal information is processed in accordance with our Privacy Policy, which describes how we collect, use, and protect our customers’ information.
12. Applicable Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of Colombia, without prejudice to any mandatory consumer protection rights that may apply under the laws of the customer’s country or jurisdiction of residence.
13. Contact
If you have any questions regarding these Terms and Conditions, you may contact us at:
Nexantrix
📞 +57 313 25667895
📍 Ibagué, Tolima, Colombia