Política de envío
Shipping Policy
At Nexantrix, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below before placing your order.
Shipping Destinations
We currently ship to the following countries:
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
We are continuously expanding our shipping destinations to serve more customers worldwide.
Free Shipping
We proudly offer FREE standard shipping on all orders.
No minimum purchase is required.
Order Processing
Orders are processed within 2–5 business days after payment has been successfully confirmed.
Please note that processing times may be slightly longer during holidays, promotional events, or periods of high demand.
Estimated Delivery Time
After your order has been processed, estimated delivery times are:
7–20 business days
Delivery times may vary depending on your location, customs clearance, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Please allow up to 72 hours for tracking information to become available.
Incorrect Shipping Address
Please ensure that your shipping information is accurate before completing your purchase.
Nexantrix cannot be responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer.
Delays
While we strive to meet all estimated delivery times, unexpected delays may occasionally occur due to circumstances beyond our control, including customs inspections, weather conditions, transportation disruptions, or carrier issues.
We appreciate your patience and understanding.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Our team will work with you to investigate the issue and find the best possible solution.
Contact Us
If you have any questions regarding shipping, please contact our support team.
Email: